Providing our customers with friendly and personalized service is SogoTrade’s highest priority. Whether placing a telephone order, processing a funds transfer, or navigating the website, SogoTrade’s dedicated support team is waiting to help. Our dedicated customer representatives and brokers look forward to offering you prompt, knowledgeable, and courteous service.
SogoTrade Customer Support is available Monday through Friday, 8:00AM to 7:30PM EST.
Telephone
Call SogoTrade customer support directly to place a trade, question about a trade, or for general support.
Email Support
It’s convenient to use SogoTrade’s email support service for any general questions. During Customer Support operating hours, your emails will receive a response within one hour. Click here to view a list of SogoTrade email support addresses.
Secure Message Center
SogoTrade account holders can use our secure messaging system to contact Customer Support regarding trade and specific account related issues. SogoTrade’s messaging center is accessible after logging into your SogoTrade account, making it a convenient and secure means of transmitting account information. During Customer Support operating hours, your secure messages will receive a response within one hour.